Support Services
[Evaluation/ Assessment] [Collaborative  Web Sites] [Approach]

Services Provided

TCOE offers a spectrum of support services for developing your learning environment according to your needs. Support can be minimal, such as through simply creating and maintaining an online learning space, or it can consist of full content resource development, including obtaining subject matter experts and curriculum materials and performing assessment and evaluation.

We use a modular approach to design, with work distributed and coordinated among ourselves, the client and other third-party providers.  A suggested model is represented in our modular design graphic .

Some of our most recent projects have involved us in the provision of 3 main support areas:

Workshops and Courses
Evaluation and Assessment
Collaborative Web Sites


          Full Range of Activities

The full range of activites offered by TCOE to assist in the development of your online learning environment are listed below:

Program Design
Performing needs analysis, requirements analysis and overall design approach
Strategic Planning
Determining program content, audience, faculty, guests

Program Development
Developing the program/course by gathering materials, resources, files, photos and video and audio clips to establish a foundation of learning resources
Setting up the Web environment by creating the Web site and pages to meet your particular situation and needs

Technical Support
System setup and technical support
Providing course registration and student tracking

Offering training for the online facilitators, faculty, guest lecturers and presenters

Marketing for the program, course or event, including Web-based marketing

Program Implementation
Delivering the program, course, workshop or event
Facilitating the program, course, workshop or event
Summarizing the activity in the learning environment and providing regular updates

Evaluating the learning environment according to specified desired criteria
Project Management
Academic participation with graduate credit through the University of Maryland

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